Even when criticism is constructive, we tend to focus on how we feel about it rather than its content. But that can change.

Direct, clear and caring feedback can drive not only a culture of accountability and continuous improvement, but also employee development and organizational strength.

However, it’s not always easy to give feedback (or to receive it), and it needs to be delivered with respect and care. These resources can help you prepare for and guide feedback conversations.

Patterns can help give you a roadmap for where you might need to evolve. Don't just nod along to be polite but actively reflect when receiving feedback. Passive acceptance—nodding without really ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business and management experts.

It may seem radical but employees say it’s helped them improve their ability to provide constructive feedback.