10 Fast-Food Chains With the Worst Customer Service
A new survey looked at order accuracy, staff courtesy, wait times, and food quality at popular fast-food restaurants. Find ...
USA Today12d
More Wendy's restaurants will use AI to take your drive-thru order this year
In a Feb. 13 earnings call, CEO Kirk Tanner revealed Wendy's would deploy "voice-enabled AI order taking" at up to 600 restaurants across the country because the fast-food chain "really liked" the ...
Eater20d
How Fast-Food Apps Took Over the Drive-Thru
In 2014, Taco Bell became the first fast-food chain to offer both mobile ordering and payment. A decade later, almost every fast-food chain in the United States offers mobile ordering, payment ...
Detroit Free Press26d
Who's taking your order at Wendy's? Fast food chain plans AI drive-thru order rollout
According to one user, "the day I pull up and there is no human interaction is the day I order 10 meal 'deals,' drive off and never return." Wendy's is not the first fast-food chain to incorporate ...
McDonald’s is getting an AI “makeover” to ensure order accuracy and enhance its workers’ experience
The fast-food chain is implementing edge computing, Chief Information Officer Brian Rice told the WSJ on Wednesday ...